what I've done
Social Security Scotland
Senior Service Designer
Senior Service Designer at Social Security Scotland (SSS) Agency. Working in a cross cutting role in the User Centred Design team within the Chief Digital Office. Worked across all Low Income Benefits (LIBs) and Adult and Child Disability Payments (ADP/CDP).
Sopra Steria PLC
Service Design Consultant
Consulting role based within the UK Design Team (UKDT) in Government and Transport. Focussing on using service design methodologies and principles to lead the service design aspects of government and private sector contracts across a multitude of departments and areas.
The University of Dundee
Organisational Developer
Specialist role based in Organisational Professional Development focusing on the management and enhancement of the development journey of researcher and academic staff at the University of Dundee.
The University of Dundee
Education Designer
Part of the Senior Team in the Centre for Technology and Innovation in Learning. Focusing on Service Design, Delivery and Implementation of the Universities Technology Enhanced Learning and E- Learning sites. Providing strategic vision of the future of E-Learning to further develop the Universities Digital Campus Strategy.
Other places I've worked
I've had a squiggly career changing sectors, taking on part time jobs, odd jobs and things that spark my interest. See some of these below.
Dundee University Students Association
We always put our focus on our customers. We want you to find the product or service that perfectly suits your needs, which is why we offer comprehensive consulting services to help you make an informed decision.
East China University of Science and Technology
Our aim is that you are completely satisfied with our products and services. That’s why we not only provide professional advice before you order: We are also there to help you afterwards, serving as reliable support.
Nanjing University China
We regularly offer industry-relevant training programs and workshops. Our certified instructors have many years of experience in their specialist area and enjoy sharing their expert knowledge with their students.
Quality Assurance Agency Scotland (QAA)
Everything we do centers on providing services of the highest level of quality. We won’t stop until you’re 100% satisfied – that’s a guarantee.
Dundee City Council
We pride ourselves on our efficient procedures and solutions, but we continually strive for improvement in order to deliver results more effectively.
ASDA
Satisfying customers is our top priority. That’s why we believe in offering fair and transparent prices with no hidden fees or extra charges.